Home / Roofing Questions & Answers
ROOFING QUESTIONS
Straight answers.
Before you decide.
Get to know the process, then talk with us about the details of your property.
STRAIGHT ANSWERS
A few good
questions.
Are inspections free?
Yes. Roof inspections are free, and the roof report includes roof size to support transparent pricing. Repair work has a $500 minimum; that does not apply to the inspection.
How quickly will I hear from you?
We contact customers the same day during business hours: Monday–Saturday, 9 a.m.–7 p.m. After-hours inquiries receive a response within 24 hours. Estimates can be available the same day when an inspection is not required.
How long does a replacement take?
Scheduling is typically 2–5 days, with installation around two days. Scope, material availability, weather, and the current schedule can change timing. Specialty shingles, colors, and metal can take longer.
How do you protect the property?
We use tarps at home edges and landscaping, with repeated magnetic sweeps during and after work to collect nails and metal debris. Access and protection are discussed before installation.
Do you handle permits?
Lucky Dog handles the permits required for the agreed work. Requirements and timing depend on the project and jurisdiction.
What warranty comes with the roof?
Manufacturer limited warranties depend on the products, system, installation, registration, and applicable terms. Workmanship coverage is separate. Your written proposal explains the coverage for your project.
Is financing available?
Financing is available subject to approval and provider terms. Monthly figures in the calculator are illustrations, not a financing offer.
How much decking is included?
The first three sheets of decking are included in every full replacement. Additional sheets are priced in your estimate. Major framing repairs are separate; the allowance does not apply to repair-only work.
Can you help with other exterior work?
Siding, gutters, windows, and exterior painting are secondary services. Tell us what you need when you contact Lucky Dog so we can confirm the scope and availability.
